From 1st May 2023, we will use the Go Cardless system to collect the monthly subscriptions, parent insurance contributions, investitures and all days out/camp.
This system will replace the current standing order payments and subsequent two-monthly statement of account emails.
What you should do:
1. Between March & April, pay your standing order as normal and ensure any outstanding balances have been paid. If needed, please ensure you have a repayment plan agreed for any outstanding balances.
2. On receipt of May’s invoice, please click the link that asks you to login to ‘Online Scout Manage’. Login or create an account, (which is free).
Your OSM account will show you child/children’s payment screen will list any upcoming payments for subs, camps, insurance or trips. You have the option to make an instant payment using the Pay Now button or create a subscription.
You will have up to 25 days to arrange for payments to be sent to the Group.
The OSM system will also show you your child’s personal details, badges earned, badge progress and Gift Aid options. Please ensure your details are correct and update if required.
Camps, trips and days out will need to be paid before the event commences.
What happens if I forget to pay and have not set up a monthly subscription?
The process for collecting and ensuring payments are received, will be:
Day 1 – the invoice will be loaded on OSM.
Day 11 – you will receive an email reminding you to complete the payment.
Day 21 – you will receive a final email reminding you to complete the payment.
Day 25 – your child will be suspended and not allowed to attend any meetings, until the invoice is paid.
If we still do not receive payment(s) by the end of the month, your child will loose their place.
Please do not let costs prevent your child from participating in the Scouting journey. Please speak with your Section Leader or Peter in confidence, if you are experiencing difficulties.